Privacy Policy

1. Identity of the Data Controller

This Privacy Policy explains how Creasium ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website at https://creasium.com and use our mobile applications (collectively, the "Services"). Creasium acts as the data controller for the personal information collected in connection with our Services.

2. Data Collection

We collect various types of information in connection with the Services, including:

Personal Information: Information such as your name, email address, and account data that you provide when creating an account or communicating with us.
Device Information: Information about the mobile device you use to access our applications, including hardware model, operating system version, unique device identifiers, and mobile network information.
Usage Data: Information about your activity within our applications, such as app usage patterns, features used, session duration, and the time and date of your visits.
Location Data: With your permission, we may collect precise or approximate location information from your device.
Analytics Data: Crash reports, system activity, and performance data to help us identify and resolve issues.
Payment Information: When making purchases through our apps, your payment is processed by third-party platforms (like the Apple App Store or Google Play Store). We do not collect or store full credit card details.

3. Purpose and Legal Basis for Processing

We process your personal information for the following purposes:

Service Delivery: To provide, maintain, and improve our Services, including creating and managing your account.
Improvement and Analytics: To understand how users interact with our Services, allowing us to enhance functionality and user experience.
Communication: To send administrative information, such as updates, security alerts, and support messages, as well as marketing communications if you have opted in.
Legal Compliance: To comply with applicable legal obligations, resolve disputes, and enforce our terms and policies.

Our legal basis for processing your data includes your consent, the necessity to perform a contract with you, compliance with legal obligations, and our legitimate interests in providing and improving our Services.

4. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our Services. These include:

Analytics and Crash Reporting: Services such as Google Analytics, Firebase, and Crashlytics to monitor and analyze app performance and usage.
Advertising: Third-party ad networks that may collect information about your interests to deliver relevant advertisements within our apps (if applicable).
Payment Processors: App store platforms for securely processing in-app purchases.

We do not sell your personal information. We may share your information in the following situations:

With third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Creasium or others.
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the information is no longer needed, we will securely delete or anonymize it.

7. Your User Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data.
Obtain a copy of your personal data in a structured, commonly used, and machine-readable format (data portability).
Withdraw your consent at any time, where processing is based on consent.
Object to or restrict the processing of your personal data.

To exercise these rights, please contact us at privacy@creasium.com.

8. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

9. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records as soon as possible.

10. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using our Services, you consent to this transfer.

Our website may use cookies and similar tracking technologies to track activity and hold certain information. For more detailed information, please review our Cookie Policy.

12. Account and Data Deletion

You can request the deletion of your account and associated personal data at any time. For instructions on how to submit a deletion request, please visit our Data Deletion page or contact us directly at privacy@creasium.com.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Creasium
Email: privacy@creasium.com or contact@creasium.com
Address: [Company Address]
Jurisdiction: [Jurisdiction]